Refund & Return Policy Guidelines
Cigar Papí Refund & Return Policy
At Cigar Papí, every frame is made with care and intention. Because each piece is produced in limited quantities and inspected before shipment, we handle returns with the same precision we use in our craft.
Eligibility
• Returns are accepted within 14 days of delivery for unused, unworn items in original packaging.
• Customized or engraved frames are final sale.
• To request a return, contact us at cigarpapiwear.info@gmail.com with your order number and reason for return.
Refunds
• Once your return is received and approved, a refund will be issued to your original payment method within 5–7 business days.
• Original shipping fees are non-refundable.
Exchanges
If you’d like to exchange for another style, email cigarpapiwear.info@gmail.com Exchanges depend on availability since most releases are limited.
Damaged or Incorrect Items
We’ll make it right. Send clear photos of the issue within 3 days of receipt so our team can arrange a replacement or credit.
Our goal is simple: your clarity and satisfaction.